WOMEN’S SERVICE

MAINTENANCE
SERVICE

What are you most concerned about?

After sales services
CUSTOM-MADE WIG

▸ After purchase use your custom wig without a care

To ensure that you remain happy and comfortable when using our products, we offer full service from the moment our product is delivered.

Periodic inspection

Periodic inspection

Wig and customer usage will be carefully monitored to ensure a harmonious hairstyle.

Repair

Repair

To guarantee the product lasts a long time, we offer proper hair care products and methods to give the best care possible for your wigs.

Self-maintenance

Self-maintenance

Use of appropriate hair products which have been catered to each of our customers.

▸ One year of Free After Sales Service

Free service available at each shop.

One year of Free After Sales Service

※Standard:Unlimited free service   Custom: 1time free service
※Call to book an appointment
※Service not included

▸ Warranty period (One year upon delivery of the product to the customer)

For damage that occurs during the warranty period, please head to any Aderans’ store for free repair.
Remember to bring along your warranty card.
(If, however, during the warranty period, the wig has been misused or improperly repaired/altered, and this has resulted in damage, the warranty will be voided.)

After sales services
READY-MADE WIG

▸ After sales services for ready made wigs

We offer a range of free services
* within 6 months of purchase.
*Services applicable to ready made wigs only. Custom made and Ready made wigs enjoy different maintenance services.

After sales services for ready made wigs
After sales services for ready made wigs

The 2nd and 6th months

▸ Hairstyle check

Your own hairstyle may change. The wig may also change.
We therefore provide free adjustment, if required,at the 2nd and 6th month.

After sales services for ready made wigs

The 2nd and 6th months

▸ How to wear

Suggestions for styling your wig for different looks.

▸ Wig care

Care instructions for different types of hair and wig materials,with a Q&A session.

After sales services for ready made wigs

Free Shampoo and Style(one time)

▸ Shampoo and Style

One time of free Shampoo and Style service within 6 months of purchase.
One time of free Anti-static Treatment, in case of tangled hair due to static electricity.
A wig or hairpiece normally restores its style and beauty after service.
Free Shampoo and Style is provided within the warranty period.